08-05-2017 10:53 AM
Hi, My 3g hasn't been working for a number of days now. Is this a problem with your network as it's a brand new phone and was working prior to the weekend. Any help would be greatly appreciated
08-05-2017 11:17 AM
When you say "3G" do you mean data/internet?
Are your settings still correct or might they have changed/been wiped due to a software update or something like that?
Follow the instructions here to check or reconfigure them:
What make and model is your phone?
In case it's relevant Samsung Galaxy phones have an unfortunate habit of spontaneously losing their settings and needing reconfiguration.
This is a world wide problem and not specific to 48 and I have never seen a failsafe solution unfortunately.
Hope this helps.
08-05-2017 04:50 PM
Did that help at all?
08-05-2017 06:32 PM
Did reconfiguring them fix the problem?