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Can't connect to internet using data

Average Joe
Posts: 3
‎01-05-2018 10:32 PM
I can't connect to the internet while using my data. It worked fine last week when I was in France. But now I'm in Switzerland and it won't work. I've tried adjusting the APN settings but after I save it i get a notice saying 'Access Point Name settings are not valid for this user' please help
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Re: Can't connect to internet using data

The Legend
Posts: 13,939
‎01-05-2018 10:57 PM
Seems to be a common problem for some people roaming in the EU on a Guido membership that data doesn't work.
If the apn field of your internet settings is 48months.liffeytelecom.com and it's still not working then you'll have to contact 48 support and ask them about it.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't connect to internet using data

Average Joe
Posts: 4
‎02-05-2018 08:30 AM
Is the internet down it appears I can't use the internet at the moment any else any problems with it
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Re: Can't connect to internet using data

The Legend
Posts: 13,939
‎02-05-2018 08:51 AM
Working fine for me in Dublin city centre.
Try rebooting and check if your internet settings are still configured correctly.
If you still have problems you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't connect to internet using data

The Legend
Posts: 13,939
‎02-05-2018 11:56 AM
Did that help at all @ken1964?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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