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Can't get my data to work

Hot Rod
Posts: 8
‎07-10-2017 05:22 PM
I have put in my settings & my data still isn't working
Posted from Generic Android 2.0
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Re: Can't get my data to work

The Legend
Posts: 13,932
‎07-10-2017 05:36 PM
Start from scratch with these instructions

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If you follow them accurately then you will get it working.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Can't get my data to work

The Legend
Posts: 13,932
‎07-10-2017 08:43 PM
Did that help at all @mitzyevan?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Can't get my data to work

Hot Rod
Posts: 8
‎07-10-2017 08:45 PM
No unfortunately😏😏 is there anything else I can do its a disaster
Posted from Generic Android 2.0
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Re: Can't get my data to work

Hot Rod
Posts: 8
‎07-10-2017 08:54 PM
 
Posted from Generic Android 2.0
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Re: Can't get my data to work

The Legend
Posts: 13,932
‎07-10-2017 09:03 PM
Those instructions work for all phones.
If you followed them and your data is not working then almost certainly you did something wrong.
Delete any apns that are configured and start from scratch.
Make sure to follow the instructions exactly.
If it still doesn't work then post your settings here for review.
As I said if they don't work then you have most likely done something wrong.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Can't get my data to work

Hot Rod
Posts: 8
‎07-10-2017 09:20 PM
I have just started from scratch again & when I went to save it, it said 'are u sure?' modifications to default APN'S may cause connection problems??
Posted from Generic Android 2.0
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Re: Can't get my data to work

The Legend
Posts: 13,932
‎07-10-2017 09:40 PM
You need to save the changes for it to work.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Can't get my data to work

Hot Rod
Posts: 8
‎07-10-2017 09:51 PM
Yes I did & like I said when I went to save it, it came up saying are u sure? & Also modifications to default APN'S may cause connection problems
Posted from Generic Android 2.0
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Re: Can't get my data to work

The Legend
Posts: 13,932
‎07-10-2017 09:54 PM
Ignore the warning and save the changes.
If you don't then data is never going to work.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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