Showing results for 
Search instead for 
Do you mean 
Reply

Can't get my data working abroad

Average Joe
Posts: 2
‎13-11-2017 06:21 PM
Moved from Ireland to Denmark and can't get data working on the Guido deal which is meant to work as normal in the eu
Posted from CAT S60
Reply
0 Likes

Re: Can't get my data working abroad

The Legend
Posts: 13,522
‎13-11-2017 07:03 PM
Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and off and see if data starts working.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes
Highlighted

Re: Can't get my data working abroad

The Legend
Posts: 13,522
‎13-11-2017 10:05 PM
Did that help at all @laocha88?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Can't get my data working abroad

Average Joe
Posts: 2
‎16-11-2017 06:54 PM

no still not working

Reply
0 Likes

Re: Can't get my data working abroad

The Legend
Posts: 13,522
‎16-11-2017 07:07 PM
Delete any APNs that are configured and start from scratch using these instructions.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If it still doesn't work then you'll have to contact 48 support for more assistance.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Can't get my data working abroad

The Legend
Posts: 13,522
‎17-11-2017 12:54 PM

Did that help at all @laocha88?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community