cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get my data working abroad

laocha88
Newcomer
Moved from Ireland to Denmark and can't get data working on the Guido deal which is meant to work as normal in the eu
5 REPLIES 5

dalyer
The Legend
The Legend
Check your internet settings.
If the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and off and see if data starts working.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @laocha88?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

no still not working

dalyer
The Legend
The Legend
Delete any APNs that are configured and start from scratch using these instructions.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If it still doesn't work then you'll have to contact 48 support for more assistance.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @laocha88?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.