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Data abroad

megrouje
Newcomer
I have the Guido membership so should have internet when in eu. Why doesn't it work? Can someone help? I have no data connection, should I set it myself in some way? Thanks
3 REPLIES 3

dalyer
The Legend
The Legend
Somebody else seems to be having the same problem here

https://community.48months.ie/t5/Internet/data-roaming/m-p/45690#M2550

You'll need to contact 48 support to get them to assist.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

megrouje
Newcomer
Thanks dalyer, i contacted them by chat and resolved my issue...for anyone having the same trouble, as me, you might just need to create a new APN and cross fingers!

dalyer
The Legend
The Legend
Thanks for posting back.
That's it interesting but still odd...
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.