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Data abroad

mbourke4
Newcomer
Hi. I've used my data abroad before but I'm in Germany now and data isn't working.
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
You mean changing the APN field back to 48months.liffeytelecom.com made it work?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

dalyer
The Legend
The Legend

Presumably you're on a Guido membership and calls and texts are working OK?

If so then check your internet configuration settings.

If the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, save the changes, power off and on again and see if that helps.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @mbourke4?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

mbourke4
Newcomer
Yeah sound thanks

dalyer
The Legend
The Legend
You mean changing the APN field back to 48months.liffeytelecom.com made it work?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.