Hi I ran out of Internet so I added a three euro top up and it ended successfully and then the Internet did not work in today I tried again and it said I have credit instead of Internet but the credit was less than the Internet that I purchased as the add-on I had to add the add-on again and now I have a strange amount of credit that I can't put towards an add-on as it's only €2.51, what happened? Can I still use this towards my add-on or credit and why did this happen?
OK - but you won't be able to call support.
All support is done online.
See the link in my signature below.
Hope this helps.