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Data in Czech republic

ols
Average Joe
Posts: 2
‎02-06-2018 09:27 PM
 
Posted from Generic Android 2.0
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Re: Data in Czech republic

The Legend
Posts: 13,736
‎02-06-2018 10:30 PM
Your post was blank.
What's your question/problem?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Data in Czech republic

ols
Average Joe
Posts: 2
‎02-06-2018 10:38 PM
I can't use my Guido 1 gb of data in Czech republic.
I have just updated my setting for my phone and this seems to have sorted the problem !!I think !! I will update later if all is ok still or gone back to no data use.
Posted from Samsung SM-A520F
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Re: Data in Czech republic

The Legend
Posts: 13,736
‎02-06-2018 10:49 PM

I presume you know that you need to be on a Guido membership for EU roaming to work?
If you are not then nothing will work - i.e. calls, texts and data will not work.

If you are and calls/texts are not working then check your internet settings and if the APN field of the settings is NOT 48months.liffeytelecom.com then change it back to that and reboot and see if it helps.

If it doesn't then you'll have to contact 48 support.

Unfortunately this issue (data not working while roaming in the EU on a Guido membership) is common enough for some users and while the above helps some others never get it working.

If my suggestions don't help then you'll have to contact 48 support and ask them to advise.

I don't know why they can't just fix things so people don't have this problem....

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data in Czech republic

The Legend
Posts: 13,736
‎04-06-2018 03:02 AM
Did that help at all @ols?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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