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Data roaming in eu

Average Joe
Posts: 4
‎03-09-2017 02:06 PM
I'm in Greece. My calls work fine but my data does not. My guido membership has been renewed a few days ago. I have iPhone 6s. I've seen the fix about choosing manual international... that doesn't work. My data worked fine at home.
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Re: Data roaming in eu

The Legend
Posts: 13,522
‎03-09-2017 02:20 PM

Check your internet/APN settings.

If the APN field is NOT 48months.liffeytelecom.com then edit it to set it to that, switch airplane mode on and then off and  then see if data starts working.

If it doesn't then please post back.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: Data roaming in eu

The Legend
Posts: 13,522
‎03-09-2017 02:20 PM

Check your internet/APN settings.

If the APN field is NOT 48months.liffeytelecom.com then edit it to set it to that, switch airplane mode on and then off and  then see if data starts working.

If it doesn't then please post back.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data roaming in eu

The Legend
Posts: 13,522
‎03-09-2017 08:29 PM
Did that help at all @gilly1?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data roaming in eu

Average Joe
Posts: 4
‎03-09-2017 11:20 PM
I got a reply from helpline. You were basically right. There were a number of settings to change including your settings.
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Re: Data roaming in eu

The Legend
Posts: 13,522
‎04-09-2017 12:02 AM
What other settings did you have to change?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data roaming in eu

Average Joe
Posts: 4
‎04-09-2017 12:05 AM
Scroll to and select APN and enter 48months.liffeytelecom.com


7. Scroll to MMS



8. Scroll to and select APN and enter 48months.liffeytelecom.com


9. Scroll to and select MMSC and enter http://mmc1/servlets/mms



10. Scroll to and select MMS Proxy



11. Enter 10.1.11.19 :8080
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Re: Data roaming in eu

The Legend
Posts: 13,522
‎04-09-2017 12:10 AM

I would not have expected those (other than the APN field) to need modification.

But maybe they do.

In any case they don't affect internet access, just the ability to send/receive MMS messages.

Glad you got it working anyway.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data roaming in eu

Average Joe
Posts: 4
‎04-09-2017 09:56 AM
You're probably right, I don't know. I just followed the instructions I got. Thanks for your help.
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Re: Data roaming in eu

The Legend
Posts: 13,522
‎04-09-2017 10:35 AM

No worries - just curious. Man Happy



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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