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Data roaming

Coach
Posts: 10
Hi!
I have Android phone.
On Guido plan.
In France & can't use my data mobile.
No problem accessing wifi in my Hotel.
Please help
Posted from Sony D5803
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Re: Data roaming

Coach
Posts: 10
I have plenty of wifi allowance left!!
Posted from Sony D5803
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Re: Data roaming

The Legend
Posts: 13,008
Everybody is having the same problem while roaming in the EU on a Guido membership even though it should work.
You'll have to contact 48 support and see if they can do anything for you.
By the way you don't have a wifi allowance.
You have a network/carrier data allowance.
Wifi and carrier data are different things.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Data roaming

The Legend
Posts: 13,008
Were 48 support able to help @marfar?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Data roaming

Coach
Posts: 10
Don't know how to contact support!!
Posted from Sony D5803
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Re: Data roaming

The Legend
Posts: 13,008

Not sure why.

I told you before how to contact them:

 

http://community.48months.ie/t5/Memberships/Disappearing-text-balance/m-p/46152#M1509

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Data roaming

Coach
Posts: 10
Ok. Thank you.
Will try that.
Posted from Sony D5803
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