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Data

Average Joe
Posts: 2
‎02-02-2018 02:59 PM
Topped up my GUIDO on the first of Feb but got no data allowance ,have being buying data since at 3€the go ....WHT?!
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Re: Data

The Legend
Posts: 13,390
‎02-02-2018 04:11 PM

Dod your new membership start on 1st Feb?

What does your My 48 account page say abour your current membership and expiry date?

If it says that it ends on the 1st March and you did not get your expected allowances then you need to contact 48 support.

Sometimes this seems to happen and I have no idea why as it seems very odd.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data

The Legend
Posts: 13,390
‎02-02-2018 06:36 PM

Did that help at all @eoin_renmore?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Data

Average Joe
Posts: 2
‎05-02-2018 02:29 PM
Not really ,still didnt get my data allowance and I can't figure out how to get 48support
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Re: Data

The Legend
Posts: 13,390
‎05-02-2018 02:45 PM
As I said you need to contact 48 support in that case.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Data

The Legend
Posts: 13,390
‎05-02-2018 08:13 PM

Did you contact 48 support and were they able to help @eoin_renmore?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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