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EU Data

Average Joe
Posts: 1
‎03-07-2018 07:16 PM
I'm in Denmark and I have Samsung A5. I paid for roaming and it's not working at all, I can't call or text either. It says I'm not connected to any network and when I did a network search it wouldn't connect to a network it says that my sim won't connect.
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Re: EU Data

The Legend
Posts: 14,109
‎03-07-2018 10:18 PM
What do you mean you "paid for roaming"?
You don't pay separately for EU roaming these days.
You just get a Guido membership in time for your trip and the normal membership allowances work while roaming in the EU.
What membership do you have active right now?
If it's not a Guido then nothing will work while roaming in the EU.
EU roaming only works on Guido.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: EU Data

The Legend
Posts: 14,109
‎04-07-2018 12:23 AM
Did that help at all @magomed?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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