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EU roaming

Average Joe
Posts: 3
‎10-01-2018 12:09 PM
Hi, I will be going on a trip to the Netherlands on Monday. I am on The Mitch plan, obviously that means I can't use my phone abroad but if I buy add-ons will they work while I am away?
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Re: EU roaming

The Legend
Posts: 13,522
‎10-01-2018 12:29 PM
No. EU roaming only works on a Guido membership.
You'll have to buy a Guido membership that activates in time for your trip otherwise no services will work while abroad.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: EU roaming

The Legend
Posts: 13,522
‎10-01-2018 04:08 PM

Did that help at all @ryaaan?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: EU roaming

Average Joe
Posts: 3
‎10-01-2018 04:42 PM

Not particularly. Thanks for the reply though.

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Re: EU roaming

The Legend
Posts: 13,522
‎10-01-2018 04:44 PM

How did it not help?

I answered your question.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: EU roaming

Average Joe
Posts: 3
‎11-01-2018 05:59 PM

Yes, you did answer my question, and I thanked you for that. It is frustrating when you pay more for a service, and you receive LESS service for your money than those who paid the lower amount. And then to be met with, 'there's absolutely nothing we can do for you' is even more frustrating.

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Re: EU roaming

The Legend
Posts: 13,522
‎11-01-2018 06:05 PM
Please note that I don't work for 48.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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