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Eu data

suzydoyler
Newcomer
Im in Spain, i have guido.membership but i still have no internet - help
4 REPLIES 4

dalyer
The Legend
The Legend
Are calls and texts working?
If so then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, reboot and see if data works.
If it doesn't then you'll have to contact 48 support.
See the link in my signature below.
Unfortunately it seems to be a common problem for some people for data not to work while roaming in the EU on a Guido membership even though this should just work.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @suzydoyler?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

suzydoyler
Newcomer
No but thanks for your help. I will try contact support

Did you check the APN field?

Was it changed from 48months.liffeytelecom.com?

If so did you change it back to that and reboot?

Did that make any difference?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.