48 Community

susans48 · ‎10-09-2016

I recently changed phone and can not always now access my data and sometimes am also unable to phone or text.

dalyer · ‎10-09-2016

Are you sure that the phone is OK?

Has it been working OK before e.g. with another sim even on another network?

Have you made sure that the 48 sim is seated properly to make good contact?

Was the SIM working OK in your old phone?

You could maybe try getting a replacement sim in case that helps.

You might also want to contact 48 support in case they can offer any advice.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎10-09-2016

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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