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Internet Data not working

Average Joe
Posts: 1
‎21-02-2018 03:03 PM
Although I have the Mitch membership, and internet allowance available my internet data dosn’t work. It started of that it would work when I was at home and in my college location, but when I would go to Galway, Dublin or somewhere where I wouldn’t usually be it wouldn’t work. But now it dosn’t work at all even when I’m at home or at college. I have been with the 48 community for years and have never had any problem but as of recent this unreliability of the internet data, is making me consider changing company.
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Re: Internet Data not working

The Legend
Posts: 13,501
‎21-02-2018 03:16 PM
Are your internet settings correct?

https://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet Data not working

The Legend
Posts: 13,501
‎21-02-2018 03:28 PM

amielynch96 wrote:
it would work when I was at home and in my college location, but when I would go to Galway, Dublin or somewhere where I wouldn’t usually be it wouldn’t work. But now it dosn’t work at all even when I’m at home or at college. 

 

By the way - are you sure that when you're at home or in college that you're not using wifi - so that if that's no longer working then it's probably because wifi is switched off?

Many people confuse wifi with a carrier data internet connection and don't distinguish between the two.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet Data not working

The Legend
Posts: 13,501
‎22-02-2018 12:34 AM
Did that help at all @amielynch96?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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