Showing results for 
Search instead for 
Do you mean 
Reply

Internet data

Average Joe
Posts: 2
‎19-07-2017 07:54 PM
Hi my internet has not been working for over a week now can you please tell me what is going on
Posted from Apple iPhone
Reply
0 Likes
Highlighted

Re: Internet data

The Legend
Posts: 13,761
‎19-07-2017 08:02 PM

Are your internet/APN settings correct?

 

http://community.48months.ie/t5/Troubleshooting-Knowledge-Base/My-Internet-is-not-working/ta-p/45928

 

Are you sure that you haven't used up your data allowance?

Dial *100*8# and hit call to get your balance.

 

Did anything change on your phone recently - eg software update, restore from backup etc.?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Internet data

Average Joe
Posts: 1
‎19-07-2017 08:54 PM
Same problem here, been stuck on E for nearly a week,can't load anything. You guys seriously need to sort it out.
Posted from Huawei VNS-L31
Reply
0 Likes

Re: Internet data

Average Joe
Posts: 2
‎19-07-2017 09:27 PM
Thanks guys for your help but I've tried everything and haven't changed anything on my phone and I have loads of data on my account,it's just happening at my location 3km up the road it's perfect
Posted from Apple iPhone
Reply
0 Likes

Re: Internet data

The Legend
Posts: 13,761
‎19-07-2017 09:37 PM
You should both contact 48 support so and see if they can sort it out for you.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community