Showing results for 
Search instead for 
Do you mean 
Reply

Internet not working after switch to Guido

Average Joe
Posts: 2
‎27-02-2019 08:29 AM
I switched to Guido yesterday as I am going abroad soon, however my internet has stopped working. I tried changing my internet settings as instructed on the website. That hasn’t worked. The 3G sign comes up but it doesn’t work. I also did not receive a text when I switched over. Anyone have an answer?
Posted from Apple iPhone
Reply
0 Likes

Re: Internet not working after switch to Guido

The Legend
Posts: 14,279
‎27-02-2019 09:37 AM
Did you switch for another membership?
Are you sure that the Guido membership has started already and isn't queued up to start when your current membership expires?
Make sure that your internet settings are correct using these instructions as other instructions elsewhere are not reliable.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If it still doesn't work then you may need to contact 48 support.
See the link in my signature below.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Internet not working after switch to Guido

The Legend
Posts: 14,279
‎27-02-2019 11:21 AM
Did that help at all @bernardmcv1?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Internet not working after switch to Guido

Average Joe
Posts: 3
‎02-03-2019 09:57 AM
I'm having the same issue, my Guido membership was supposed to start 28th Feb, and it says it is now started but my data isn't working, I can't send texts and when I tried to call it says my monthly membership has run out..
Posted from Generic Android 2.0
Reply
0 Likes

Re: Internet not working after switch to Guido

The Legend
Posts: 14,279
‎02-03-2019 12:59 PM
You need to contact 48 support so.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes
Highlighted

Re: Internet not working after switch to Guido

The Legend
Posts: 14,279
‎02-03-2019 04:07 PM
Were 48 support able to help either of you @gmdh and @bernardmcv1?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community