cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Internet not working

orlamar
Newcomer

i bought an add-on of internet yet it will not work?

4 REPLIES 4

dalyer
The Legend
The Legend
Do you mean that you have an active membership, you've used up your membership data allowance which was working, you've bought a data add-on but data connectivity is not working?
If that's the case then you need to contact 48 support about this.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @orlamar?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

orlamar
Newcomer
Yes that’s exactly what is happening . What will support do?

dalyer
The Legend
The Legend
They'll hopefully sort it out.
Did you contact them?
See the link in my signature below.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.