Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

Internet running out even on wifi

Average Joe
Posts: 2
‎08-09-2017 03:09 PM
Hi, I just ran out of data even though I've been using wifi these past few days. This has never happened before. My wifi assist is turned off and I only use spotify on offline mode. Any help appreciated!
Posted from Apple iPhone
Reply
0 Likes

Accepted Solutions

Re: Internet running out even on wifi

The Legend
Posts: 13,522
‎08-09-2017 03:49 PM
You should contact 48 support to see if they can tell you how/when your data allowance was being used.
They probably can't tell you what specific apps were using it.
The only way to do that is to use your phone's built in data monitor or install an app that tracks data usage by app.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Posted from Xiaomi Redmi Note 3
Reply
1 Like

All Replies

Re: Internet running out even on wifi

The Legend
Posts: 13,522
‎08-09-2017 03:49 PM
You should contact 48 support to see if they can tell you how/when your data allowance was being used.
They probably can't tell you what specific apps were using it.
The only way to do that is to use your phone's built in data monitor or install an app that tracks data usage by app.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
1 Like

Re: Internet running out even on wifi

The Legend
Posts: 13,522
‎09-09-2017 10:11 AM
Did that help at all @elainepace?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Internet running out even on wifi

Average Joe
Posts: 2
‎11-09-2017 12:31 AM
 
Posted from Apple iPhone
Reply
0 Likes

Re: Internet running out even on wifi

The Legend
Posts: 13,522
‎11-09-2017 07:59 AM
Your post was blank @elainepace.
Did you mean to add something?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community