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Internet

benjy96
Newcomer
I just got a message saying i have used all my internet allowance? I pretty sure I haven't and this has happened before?
6 REPLIES 6

dalyer
The Legend
The Legend

What does your online account say?

Dial *100*8# - what does it return.

What is your membership expiry date?

What sort of membership and data allowance do you have?

If in doubt ask 48 support:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

MY *100*8# IS RETURNING "INVALID QUERY"

dalyer
The Legend
The Legend
Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend

Same for me.
I think some of the old codes no longer work.
The thread that you replied to is 5 years old.
If you want to check your internet or other allowances then you can do so via your My48 account.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

GerardF2480
Newcomer
I want to go back to my original network

Then you just do it.

The only thing you need to do here is to disable membership auto renewal if you ever enabled it.

Otherwise you just move.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.