cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Internet

ellieoneill40
Newcomer
Won’t let me top up from card OR balance
2 REPLIES 2

dalyer
The Legend
The Legend

When you say "topup" do you mean buy membership or add-ons or something else?

What happens when you try? 

Any error messages?

Where are you trying - via the Android/iPhone app, on the website, by text?

If you try another method does that work?

If all else fails you will probably have to contact 48 support for assistance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @ellieoneill40?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.