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Internet

Average Joe
Posts: 1
‎11-10-2017 05:41 PM
Won’t let me top up from card OR balance
Posted from Apple iPhone
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Re: Internet

The Legend
Posts: 13,861
‎11-10-2017 05:59 PM

When you say "topup" do you mean buy membership or add-ons or something else?

What happens when you try? 

Any error messages?

Where are you trying - via the Android/iPhone app, on the website, by text?

If you try another method does that work?

If all else fails you will probably have to contact 48 support for assistance.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Internet

The Legend
Posts: 13,861
‎12-10-2017 01:47 AM
Did that help at all @ellieoneill40?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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