Hi I seem to have problems with my internet. It usually is fine but the nod day it won’t work. My sister and father are memebers of 48 and there internet never seems to give them problems whereas I tend to experience issues from time to time. I have 2.86 G left and I’m not due to pay membership until tomoro. I recently changed to 48 as I hoped that it would be better than other networks but unfortunately I am starting to doubt it and if the issue isn’t sorted soon I will be leaving 48 and looking for another phone server.
Are you absolutely sure that your internet settings are correct and identical to your sister's and father's? What make and model of phone do each of you have? If necessary contact 48 support for more advice/assistance. See the link in my signature below.
Hope this helps.
I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.