Showing results for 
Search instead for 
Do you mean 
Reply

Internet

Average Joe
Posts: 1
‎01-08-2015 02:00 PM
My Internet connection is completely gone from the top of my phone ...There is no e or h symbol ...I have my mobile Internet on and I'm in a good area. ..I also have Internet credit ...I tried turning on and off the connection and my phone ...heeellp
Posted from Samsung GT-S7580
Reply
0 Likes

Re: Internet

[ Edited ]
Crew Member (retired)
Posts: 177
‎01-08-2015 02:56 PM

@cillycrotty wrote:
My Internet connection is completely gone from the top of my phone ...There is no e or h symbol ...I have my mobile Internet on and I'm in a good area. ..I also have Internet credit ...I tried turning on and off the connection and my phone ...heeellp

Did anything change or did it just stop working?

 

If you have not tried it already then switch the phone off and take the battery and SIM out. Leave it for about a minute then put it back together and switch it on again. Then give the internet a try. If the internet stops that should always be the first thing you try.

 

If you have no luck with that then can you check your settings again. I know they were correct but no harm in having a quick check. You can do that very easily here https://48months.ie/my-48/my-data-settings.

 

Find your phone type
Enter in your mobile number and security code. Simple!!

Still not working then ensure you have mobile data and data roaming both on.

If you still have no internet then can you let me know the following:
Your exact location?
If you have tried it in different locations?
When did it stop working?
Anyone else on 48 nearby having the same problem?
Do you get any internet symbol? (e.g. shows “H”, “3G”, “E”, “G” or “o” depending on the speed of internet)

 

Damian

Reply
0 Likes

Re: Internet

The Legend
Posts: 14,593
‎01-08-2015 07:52 PM
I would suggest following this post to configure your settings or check that they are correct.
It has worked where other advice has failed.

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Re: Internet

The Legend
Posts: 14,593
‎08-08-2015 10:17 PM
Did that help at all?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Re: Internet

Average Joe
Posts: 1
‎10-08-2015 09:34 PM
no inernet in my phone
Reply
0 Likes

Re: Internet

The Legend
Posts: 14,593
‎10-08-2015 09:36 PM
Follow the instructions here to get it working:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Re: Internet

The Legend
Posts: 14,593
‎11-08-2015 09:39 AM
Did that help at all?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Micromax A310
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community