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Internet

eefster2000
Visitor
I don't have any internet on my phone all day
9 REPLIES 9

eefster2000
Visitor
I have turned the phone off and on and the data off and on

dalyer
The Legend
The Legend
Are your internet settings still correct?
Maybe delete any that are there and start from scratch with these instructions.

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M...

If that doesn't fix things then you'll need to contact 48 support for more advice/assistance.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Did that help at all @eefster2000?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eefster2000
Visitor
Hi dayler,the Internet came back itself. Same thing happened yesterday when I arrived in Dublin

My Internet is not working since I arrived in Dublin yesterday. The same happened in Cork a few weeks ago. Any ideas?

Delete your internet/APN settings and reconfigure them from scratch using these instructions:

 

http://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M1...

 

If it still does't work after than then you'll have to contact 48 support for more assistance.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all @eefster2000?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eefster2000
Visitor
It worked! Thanks a million!

Great - glad it helped. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.