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My deal isn't working

Average Joe
Posts: 1
‎13-11-2018 01:57 PM
Although it says i have signal, neither my internet, calls or texts are working for me. I can recieve texts but can't use anything on the promised deal.
What is happening?? Is it my phone or the deal??
Posted from Generic Android 2.0
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Re: My deal isn't working

The Legend
Posts: 14,109
‎13-11-2018 02:42 PM

Was it working before?

What does your My 48 account page say about your membership status, expiry date and allowance balances?

Did you buy a new membership recently and it hasn't kicked in?

Several people are reporting this problem with new memberships recently - they buy them but they never appear on their account or don't work.

In that case you need to contact 48 support - see the link in my signature below.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: My deal isn't working

The Legend
Posts: 14,109
‎13-11-2018 05:18 PM
Any update @lnrs?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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