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New phone has no internet

Average Joe
Posts: 1
‎28-12-2017 08:30 AM
I bought a new phone and there is no internet. I have gone on tweeter put in the phone model and l got a text message to INSTALL Internet settings which l did. .but still no internet. How do I get the internet
Posted from Samsung SM-J320FN
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Re: New phone has no internet

The Legend
Posts: 13,643
‎28-12-2017 10:08 AM
Follow the instructions here

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: New phone has no internet

Average Joe
Posts: 1
‎28-12-2017 03:21 PM
No internet coverage in Monagea near Newcastle West
Posted from Apple iPhone
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Re: New phone has no internet

The Legend
Posts: 13,643
‎28-12-2017 03:29 PM
Are your internet settings correct?
See my previous post above.
Did it ever work?
When did you start experiencing problems?
You may need to contact 48 support.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: New phone has no internet

The Legend
Posts: 13,643
‎28-12-2017 04:39 PM
Did that help at all @monrovia and @mary4810?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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