Showing results for 
Search instead for 
Do you mean 
Reply

No connection to European servers

Average Joe
Posts: 2
‎17-02-2018 10:52 PM
Can not connect in Europe. Phone in and out of service. Mostly out. Very frustrating. Can anyone help?
Posted from Apple iPhone
Reply
0 Likes

Re: No connection to European servers

The Legend
Posts: 13,860
‎17-02-2018 11:50 PM
You'll need to be a bit more specific.
Where are you?
What membership do you have?
Does anything work - calls, texts, data?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: No connection to European servers

Average Joe
Posts: 2
‎18-02-2018 08:30 AM

Hi there, 

 

Thanks for your reply.

 

I flew into Spain from Ireland.  My phone connected to local carriers for the first day or so and I was able to use my call credit, 3G etc.  Then 'NO SERVICE' appeared and the phone has been struggling to connect to a carrier ever since.  Every few hours it shows, say 'MOVISTAR' or 'TELEFONICA' but quickly reverts to NO SERVICE.  

 

Frustrating as battery is running down.  I have to put phone on Airplane mode.

 

Thanks,

H

Reply
0 Likes

Re: No connection to European servers

[ Edited ]
The Legend
Posts: 13,860
‎18-02-2018 09:01 AM

You didn't say what membership you're on.
I presume you're on Guido.
Could be this problem due to the stupid way that Apple do things.

https://community.48months.ie/t5/Most-Popular-Questions/iPhone-abroad-issue/td-p/36862

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes
Highlighted

Re: No connection to European servers

The Legend
Posts: 13,860
‎19-02-2018 09:11 AM

Any update - did that help at all @seananna?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community