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No internet on Samsung s6

[ Edited ]
Hot Rod
Posts: 5
‎29-09-2017 08:50 AM

Samdung s6 no internet

 

 

 

*edited title to match conversation - Sheena*

Posted from Generic Android 2.0
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Re: No internet

The Legend
Posts: 13,861
‎29-09-2017 09:09 AM

Did you configure your internet settings?

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No internet

The Legend
Posts: 13,861
‎29-09-2017 12:07 PM

Did that help at all @dave_3?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: No internet

Hot Rod
Posts: 5
‎29-09-2017 02:06 PM
Yes, but still no mobile data.
Posted from Generic Android 2.0
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Re: No internet

The Legend
Posts: 13,861
‎29-09-2017 03:17 PM
Did it ever work?
Are you absolutely sure that your internet settings are correct?
Do you have available active membership and data allowance?
Are you roaming abroad?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: No internet

Hot Rod
Posts: 5
‎29-09-2017 06:27 PM
When I changed phone to the s6 over two years ago I got a micro sim. I kept the same package 10 euro a month but have had no mobile data working.
I got the text numerous times to where it changes your settings and you put the 1234 code in but no joy.
Posted from Generic Android 2.0
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Re: No internet

The Legend
Posts: 13,861
‎29-09-2017 06:36 PM
Did you follow the instructions that I linked to earlier to configure your settings manually?
These instructions work.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: No internet

Hot Rod
Posts: 5
‎29-09-2017 06:37 PM
I will try that. Thanks
Posted from Generic Android 2.0
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Re: No internet

The Legend
Posts: 13,861
‎30-09-2017 12:57 AM
Did that work @dave_3?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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