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Not getting 3G only E

Average Joe
Posts: 3
‎19-03-2018 12:33 PM
My internet doesn't seem to be working correctly. Everywhere I go I only get E and never 3G. I have spoken to one of the 48 reps before and they recommended changing the settings which I did but it still has not fixed it. How do I did this problem?
Posted from Generic Android 2.0
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Re: Not getting 3G only E

The Legend
Posts: 13,522
‎19-03-2018 12:38 PM
Delete your settings and start again with these instructions.
Read and follow them carefully.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If you still only get E then double check that your phone isn't somehow configured to only connect to and use 2G networks.
Where your check this depends on the make and model of phone and version of the software it's running.

If, after all that, your still only get E then you might want to try a replacement SIM in case that helps.
Otherwise you'll just have to get into 48 support again.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Posted from Xiaomi Redmi Note 3
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Re: Not getting 3G only E

The Legend
Posts: 13,522
‎19-03-2018 12:38 PM
Delete your settings and start again with these instructions.
Read and follow them carefully.

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

If you still only get E then double check that your phone isn't somehow configured to only connect to and use 2G networks.
Where your check this depends on the make and model of phone and version of the software it's running.

If, after all that, your still only get E then you might want to try a replacement SIM in case that helps.
Otherwise you'll just have to get into 48 support again.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Not getting 3G only E

Average Joe
Posts: 3
‎19-03-2018 12:57 PM
Thanks a million. I had it set for 2G/3G auto connect and when I changed it to 3G only it didn't work until I turned it off and back on. Thanks for the fix.
Posted from Generic Android 2.0
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Re: Not getting 3G only E

The Legend
Posts: 13,522
‎19-03-2018 01:00 PM
So are your getting 3G/H/H+ now?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Not getting 3G only E

Average Joe
Posts: 3
‎19-03-2018 01:03 PM
Yes I have 3G now 😊
Posted from Generic Android 2.0
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Re: Not getting 3G only E

The Legend
Posts: 13,522
‎19-03-2018 03:43 PM
Glad you got it sorted.

When you say 3G what exactly are you getting?
On Android usually under Settings > About phone > Status > Mobile network type.
You should see something like 3G, HSPA, HSPA+, HSDPA etc. which all imply different theoretical max speed limits.

https://community.giffgaff.com/t5/Tips-Guides/Mobile-Data-GPRS-E-3G-H-H-LTE-4G/td-p/14159693

https://www.3ptechies.com/differences-between-gprs-edge-3g-hsdpa-hspa4g-lte.html

Or more to the point what sort of speeds are you getting with SpeedTest?

http://www.speedtest.net

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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