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Not recieving my 3gb of data .....why?

Average Joe
Posts: 1
‎24-09-2018 09:04 AM
Anyone know why I am not recieving my 3gb of data since it was raised.
Posted from Xiaomi Redmi 4X
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Re: Not recieving my 3gb of data .....why?

Average Joe
Posts: 2
‎24-09-2018 09:46 AM

What do you mean by "not receiving" your data allowance?

And what do you mean by "raised"?

 

Do you mean that your data allowance is not appearing on your My 48 account page?

Or do you mean that data is simply not working?

If the latter then have you configured your internet settings for data to work?

Read and follow these instructions carefully to do this:

 

http://community.48months.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

 

If that's not the problem then please post back to clarify what exactly is the problem.

If necessary contact 48 support via the link in my signature below.

 

Hope this helps.

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Re: Not recieving my 3gb of data .....why?

The Legend
Posts: 13,941
‎24-09-2018 11:23 AM

Sorry - that was me posting but under the wrong account! :-) 



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Not recieving my 3gb of data .....why?

The Legend
Posts: 13,941
‎24-09-2018 12:14 PM

Did that help at all @ericoerico?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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