48 Community

eak · ‎24-09-2017

I cannot get my OWA email account working and it was working perfect up until Friday

dalyer · ‎24-09-2017

Does internet access work apart from this?

What happens?

Any error messages?

Hotmail had a bit of an outage last week so perhaps that's relevant to the problem?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎25-09-2017

Any update @eak?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eak · ‎25-09-2017

Thanks for your reply, Ya my internet is working but when I go to my OWA email account it keeps telling me to reset it even when I have just done that.

dalyer · ‎25-09-2017

Sounds like a problem with OWA rather than 48 so?

What do you mean by "reset"?

What is the exact message?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎25-09-2017

Any update @eak?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

eak · ‎25-09-2017

Just got it sorted it was a problem with OWA. Thanks for the help.

dalyer · ‎25-09-2017

Glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.