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Problem activating replacement SIM

MrunaliK0577
Newcomer

‎10-02-2024 09:23 PM - last edited on ‎10-02-2024 10:06 PM by The Legend

I lost my SIM, and then I reordered a new SIM from 48.

I got the sim and tried to activate it, but it is not working.

Then I checked online, and there it was mentioned that first, we need to block the SIM and then we can activate the new SIM, but it is still not working.

Can you help me with this?

1 person had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎10-02-2024 10:03 PM - edited ‎10-02-2024 10:08 PM

Sounds like you ordered a new SIM rather than a replacement SIM?

You don't have to block the SIM to activate a replacement.

What happened when you tried to activate it?

Any error messages?

See the SIM activation FAQ:

If that doesn't help then you may need to contact 48 support for further assistance.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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