Showing results for 
Search instead for 
Do you mean 
Reply

Roaming abroad

Hot Rod
Posts: 5
I am using the Guido membership in Croatia but I am unable to use my data. Calls and texts work fine and my roaming is switched on. Any suggestions?
Posted from Samsung SM-G800F
0 Likes

Re: Roaming abroad

The Legend
Posts: 13,008
Lots of people have had this problem even though internet should work while roaming in the EU on a Guido membership.
Can you post what your APN settings are at the moment?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Roaming abroad

Hot Rod
Posts: 5
APN is: Internet.ch.upcmobile.Com
Posted from Samsung SM-G800F
0 Likes

Re: Roaming abroad

Hot Rod
Posts: 5
Mcc 206 mnc 01
Posted from Samsung SM-G800F
0 Likes

Re: Roaming abroad

The Legend
Posts: 13,008
I doubt that this will work but try changing your APN to 48months.liffeytelecom.com and then toggle airplane mode on and then off again.
If that doesn't help then you'll have to contact 48 support and see if they can do anything for you.
As I say many people have had this problem but the reason and solution is not clear.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Roaming abroad

The Legend
Posts: 13,008
Did that help at all @eoin85?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Roaming abroad

Hot Rod
Posts: 5
Yes that's working now, thanks for the help.
Posted from Samsung SM-G800F
0 Likes

Re: Roaming abroad

The Legend
Posts: 13,008
Hi @eoin85 you mean that changing the APN from internet.ch.upcmobile.com to 48months.liffeytelecom.com made it work?
If that's the case then perhaps that's the key info that has been missing up to now which would help all others who are having the same problem which would obviously be good news.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Re: Roaming abroad

Hot Rod
Posts: 5
Yeah that's all I did, I did have to toggle the flight mode on and off but it worked straight away after doing that. Thanks again.
Posted from Samsung SM-G800F
0 Likes

Re: Roaming abroad

The Legend
Posts: 13,008
Thanks a lot @eoin85 for confirming that.
It could help others in the same situation.
Enjoy your trip. :-)


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community