Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted
Accepted Solution

Roaming data doesn't work when abroad

Average Joe
Posts: 2
‎15-12-2017 01:05 AM
Hi all,

Recently in the past few months I've been abroad in the EU and have tried using roaming data. It never works for me, and am wondering if this is common to all users. My phone is Samsung galaxy s6. Is there a setting maybe that I havent found to change it? Any help would be appreciated.
Posted from Samsung SM-G920F
Reply
0 Likes

Accepted Solutions

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎15-12-2017 08:03 AM
I presume you have a Guido membership because EU roaming will only work on Guido.
If calls and texts work but data doesn't then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and off and then see if data starts working.
This is a common roaming problem for many users and this tip has worked for many of them.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

View solution in context

Posted from Xiaomi Redmi Note 3
Reply
0 Likes

All Replies

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎15-12-2017 08:03 AM
I presume you have a Guido membership because EU roaming will only work on Guido.
If calls and texts work but data doesn't then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it to change it back to that, switch airplane mode on and off and then see if data starts working.
This is a common roaming problem for many users and this tip has worked for many of them.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎15-12-2017 03:52 PM

Did that help at all @bigmandunne?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Roaming data doesn't work when abroad

Average Joe
Posts: 2
‎16-12-2017 11:17 AM
Yes it did thanks. I'm not currently on the Guido membership plan so maybe that's why.
Posted from Samsung SM-G920F
Reply
0 Likes

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎16-12-2017 11:33 AM
EU roaming only works on Guido since June of this year.
See here

http://community.48months.ie/t5/The-Knowledgebase/The-Roaming-Info-and-Troubleshooting-Guide/ta-p/45...

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Re: Roaming data doesn't work when abroad

Average Joe
Posts: 1
‎04-01-2018 08:02 AM
I have done everything here and still no internet abroad on my samsung S8. I never had problems on my previous trips abroad but I used an iPhone. If anyone has any tips for S8 please help, I am very New to Samsung.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎04-01-2018 08:35 AM
See here

http://community.48months.ie/t5/Internet/Data-abroad/m-p/48885#M3599

If that doesn't help then you'll need to contact 48 support.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
1 Like

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎04-01-2018 01:46 PM

Did that help at all @susisla?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Reply
0 Likes

Re: Roaming data doesn't work when abroad

[ Edited ]
Average Joe
Posts: 1
‎04-01-2018 04:30 PM

.

 

Reply
0 Likes

Re: Roaming data doesn't work when abroad

The Legend
Posts: 13,522
‎04-01-2018 04:40 PM
Your post was blank @m99t so it's unclear what your question/issue is...


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
Reply
0 Likes

Announcements
If you haven't already registered, now is a good time to do so. Register now >>
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community