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Roaming

Average Joe
Posts: 1
‎04-09-2018 09:30 AM
Just landed in Germany and cannot connect to the internet, using the Guido membership.
Posted from Motorola Moto G (4)
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Re: Roaming

The Legend
Posts: 14,680
‎04-09-2018 11:33 AM
I presume that calls and texts are working ok?
If so then check your internet settings and if the APN field has changed from 48months.liffeytelecom.com then edit it, change it back to that, save the changes, reboot and see if data starts working ok.
If it doesn't then you'll have to contact 48 support.
This (data not working while roaming in the EU on a Guido membership) seems to be a common enough problem for some users do some reason even though it should just work.
Some users never manage to get roaming data to work at all unfortunately for some reason.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Roaming

The Legend
Posts: 14,680
‎04-09-2018 05:36 PM

Did that help at all @samot74?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Roaming

Average Joe
Posts: 1
‎08-02-2019 10:02 AM
I had the exact same issue and your suggestion helped me dalyer! Thanks!
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Re: Roaming

The Legend
Posts: 14,680
‎08-02-2019 11:15 AM

Glad it helped @lafike .

Still don't know why 48 can't arrange things so that it just works without this sort of messing.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Roaming

pat
Buddy
Posts: 17
‎11-02-2019 10:19 AM

Yes, very annoying. Support has no other help besides what you said.

I found if you delete all the foreign APNs then leave just 48 it works. Mine would not work while foreign APNs there, even though only had 48 APN selected.

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