The problem of moving my number and use my data.

[YINYANW3490]

Hi, I can’t use my data and my phone is Apple, I’ve already followed the instructions and enter the information of APN, MMS and MMSC proxy, but it’s still not working. What should I do? And I want to move my number, but I can’t receive the verification code, how can I do? My previous number is active.

[dalyer]

Did you use the latest settings?

• https://community.48.ie/t5/The-Knowledge-Base/Upcoming-Maintenance-Data-APN/ta-p/60366

If they don't work for you then you'll probably have to contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

Did you follow the porting guide for porting your number?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

What happens/goes wrong?

You need the old SIM in the phone in order to receive the porting security code text.

Again if the instructions don't work for you then you'll probably need to contact 48 support.