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UK roaming has stopped working today

Buddy
Posts: 27
‎07-08-2017 06:50 PM
Hi,
I'm currently in the UK. Have been using my Guido contracted data for the past few days up til this morning then for no obvious reason my data has cut out. I've more than half of my 1gb allowance left, but it just isn't working. I've not changed any settings and have reset my phone, but no joy. Do you have any guesses?
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Re: UK roaming has stopped working today

[ Edited ]
The Legend
Posts: 13,643
‎07-08-2017 07:03 PM

What is the APN field of your APN set to?
If it's not already 48months.liffeytelecom.com change or to that, switch airplane mode on then off and see if it works.
If that doesn't help please post back with all of the settings of your APN.

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Re: UK roaming has stopped working today

[ Edited ]
The Legend
Posts: 13,643
‎07-08-2017 07:03 PM

What is the APN field of your APN set to?
If it's not already 48months.liffeytelecom.com change or to that, switch airplane mode on then off and see if it works.
If that doesn't help please post back with all of the settings of your APN.

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: UK roaming has stopped working today

Buddy
Posts: 27
‎07-08-2017 11:13 PM
You are on fire!
That has just worked first time!
Really not sure why, stove rebooting the phone didn't work, but thanks a million!
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Re: UK roaming has stopped working today

The Legend
Posts: 13,643
‎07-08-2017 11:20 PM
Great, glad it helped.
You're the second person for whom this worked so maybe it's a general solution for the many people who have had this problem?
I've asked 48 support to check if that's the case.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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