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Using a OnePlus abroad

Average Joe
Posts: 2

Hi guys. I'm heading to Andorra tomorrow for the weekend. I've been abroad a couple of times since free roaming was introduced and my OnePlus has never worked. Enabled it for roaming, bought Guido etc. Any ideas on how to solve it this time?

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Re: Using a OnePlus abroad

The Legend
Posts: 12,992
Andorra is not in the EU so Guido EU roaming will not work there unless you manage to connect to a Spanish or French network while there.
Otherwise you will need cash credit to cover the cost of outgoing and incoming calls and outgoing texts.
And data will not work.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Using a OnePlus abroad

Average Joe
Posts: 2

Thanks for your reply. 

 

I was also in Andorra last year and everyone I was with had no issues with EU roaming. I am flying into Barcelona and also staying there for a few nights on my way back, so I'm guessing it should definitely work there. I'm just wondering if there's something different about OnePlus phones than iPhones when it comes to roaming. Are you aware of anything like this?

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Re: Using a OnePlus abroad

The Legend
Posts: 12,992
You might want to check with 48 if Guido EU roaming should work in Andorra.
Certainly Andorra is not in the EU and is not listed here

http://www.48months.ie/membership-plans/going-abroad

Android phones generally have fewer problems than iPhones when roaming so I don't know why One Plus would differ.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Redmi Note 3
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Re: Using a OnePlus abroad

The Legend
Posts: 12,992

Were 48 support able to clarify whether or not Guido EU roaming should work in Andorra @aoifegall?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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