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Wifi not secure 48 app says when I try check my status

jjt
Hot Rod
Posts: 6
‎24-05-2018 12:12 PM
Hi there are 3 iPhone users in my house on 48 and none of us can login to 48 when we try it says not secure internet we have not changed the internet provider is there a problem with the 48 app thanks
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Re: Wifi not secure 48 app says when I try check my status

[ Edited ]
The Legend
Posts: 13,943
‎24-05-2018 12:23 PM

Please describe exactly what you are doing and the verbatim message(s) that you get.

A screenshot would be ideal if possible.

Thanks.

 

I just tried it on my work wifi and didn't get any message like that.

I logged out of the app and logged in from scratch.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Wifi not secure 48 app says when I try check my status

jjt
Hot Rod
Posts: 6
‎24-05-2018 01:16 PM
The certificate for this serve is invalid.
You might be connecting to a server that is pretending to be m.48months.ie which could put your confidential information at risk

This is what it says
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Re: Wifi not secure 48 app says when I try check my status

The Legend
Posts: 13,943
‎24-05-2018 01:23 PM

OK - you're connecting to the mobile version of the website and not the 48 app as originally mentioned.

I get the same issue when I manually go to m.48months.com.

The certificate for this site expired two days ago so that's the problem.

I'll report it to 48 support.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Wifi not secure 48 app says when I try check my status

jjt
Hot Rod
Posts: 6
‎24-05-2018 01:30 PM
Thanks very much
Your a great help
Much appreciated
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Re: Wifi not secure 48 app says when I try check my status

jjt
Hot Rod
Posts: 6
‎24-05-2018 01:33 PM
Hi do you happen to know how to automatically top up every month without physically doing it
Thanks
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Re: Wifi not secure 48 app says when I try check my status

The Legend
Posts: 13,943
‎24-05-2018 02:18 PM

@jjt wrote:
Hi do you happen to know how to automatically top up every month without physically doing it
Thanks

 

Yes - see here:

 

https://community.48months.ie/t5/Most-Popular-Questions/Automatic-membership-renewal/td-p/32390

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Wifi not secure 48 app says when I try check my status

The Legend
Posts: 13,943
‎24-05-2018 04:54 PM

Did that help at all @jjt?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Wifi not secure 48 app says when I try check my status

jjt
Hot Rod
Posts: 6
‎31-05-2018 10:11 AM
Hi I'm still getting the same msg when I try and log into 48 on the app on my phone is it still not working properly
Ps I followed the link you gave me to automatically buy membership
Thanks
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Re: Wifi not secure 48 app says when I try check my status

The Legend
Posts: 13,943
‎31-05-2018 10:23 AM

As I mentioned already it's probably because the certificate for m.48months.ie expired a while ago and has not been updated.

If you just type https://m.48months.ie/ into your browser address bar you will get this:

 

Privacy Error - Your connection is not private

 

Attackers might be trying to steal your information from m.48months.ie (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_DATE_INVALID

 

This server could not prove that it is m.48months.ie; its security certificate expired 9 days ago. This may be caused by a misconfiguration or an attacker intercepting your connection. Your computer's clock is currently set to Thursday, May 31, 2018. Does that look right? If not, you should correct your system's clock and then refresh this page.

 

I reported this to 48 support but haven't heard back from them about a fix yet.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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