02-07-2017 10:48 PM
I am using an iphone and have managed to connect to a network and can call and text but I can't use data or whatsapp. I have a Gideo membership. Any idea how to get whatsapp working?
02-07-2017 11:31 PM - edited 02-07-2017 11:31 PM
A few people have been having this problem and it's not clear what the solution is.
I think you'll need to contact 48 support to see if they can help/
Hope this helps.
03-07-2017 02:13 PM
04-07-2017 12:54 AM
Hi @roryosullivan15 - I see that 48 support have posted here about this issue:
Did you contact them and were they able to sort things out for you?
06-07-2017 10:09 AM
I am back in Ireland after visiting 8 EU countries, I can report that data did not work in any of these countries no matter what I tried, and my settings were set to proximius.be and even when in Belgium data didn't work.
I went on line and did find the roaming solution for iPhones which worked someplaces.
I couldn't get network coverage in Sweden, Germany, England or Wales, I did connect in Denmark Holland and Belgium and France.
So over all very disappointed with 48 coverage in Europe.
06-07-2017 10:31 AM
06-07-2017 11:52 AM
06-07-2017 12:21 PM - edited 06-07-2017 12:24 PM
No how could I when I couldn't get coverage!!
Didn't you post here while abroad so you must have had some connectivity?
Anyway have you contacted support while back in Ireland?
As far as I can see the whole issue of data services while roaming in the EU is a bit of a mess, doesn't work for many people and I'm not sure that anybody (including 48 support) have the answers.
But they're the last port of call if all other suggestions fail as they seem to have here.
Hope this helps.
06-07-2017 05:51 PM
18-07-2017 10:46 AM