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very slow internet

maluseba
Newcomer
Hi. For the last few months the internet speed is very bad (no internet or very slow internet speed). There's any reason for that ? Can this problem be fixed ?
2 REPLIES 2

dalyer
The Legend
The Legend

I replied to a similar query earlier:

 

http://community.48months.ie/t5/Need-Help/Internet-not-working/m-p/39903#M16311

 

Follow my suggestions there and post back to let us know how you get on.

 

As it happens the other user is also on a Samsung Galaxy phone.

That may or may not be significant - it may just be a coincidence.

But it's worth noting that next to Apple iPhones, Samsung Galaxy phones seem to generate most of problem queries around here and elsewhere on the web for various reasons - and most often not due to 48/network specific issues.

That could also be related to the fact that they are both popular makes/models but they definitely do seem to have some odd quirks that do not happen with other phones (including the many cheapo Chinese makes/models that I have used!).

 

Hope this helps

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.