24-09-2013 11:53 AM - last edited on 26-07-2017 04:56 PM by sheena48
here's some useful stuff to get you started with 48.
You've made up your mind and want to give 48 a go? Great stuff. Stick to the steps below to make it a smooth journey:
Get your SIM and unlock your Phone
All you need to join 48 is an unlocked handset and a free 48 SIM card. Check out these guides to get you started:
Register and move your number
After you've received your free SIM follow this guide to get it registered:
Want to keep your old number? No problem, this guide tells you how to move it over to 48:
Great to have you on board. Before you continue double-check that you've done all of this:
Have you removed the network lock from your phone?
Yes - Great, move on to the next question
No - Your phone needs to be unlocked in order to work with 48, this guide tells you how to do it
Have you registered your 48 SIM?
Yes - Nice job, move on to the next step: paying your membership
No - Better get that done now, you can find the instructions here
Pay your membership
This is different to how it works on other mobile networks; you'll need to use your top up credit to buy a monthly membership. Find out how it works in this guide:
Set up Internet and picture messaging on your phone
You'll most likely receive a text message from us which sorts out the internet settings for you. In case that didn't do the job check out this guide:
Nobody wants to spend hours listening to bad hold music. We've got all the answers you need here:
29-09-2013 08:44 AM
01-10-2013 03:49 PM
Can you clarify exactly what you did so far and if you got any email at all?
You should get an email asking you to validate your email soon after registering.
If you did not get this then you can request it again by logging into you online account.
If you still do not get it make sure that you entered the correct email address and that it is not in your junk mail folder.
Once you get that and validate your email address you should be up and running once you register/activate your SIM. port your old number (if applicable) and buy membership.
Other emails may be sent but that is the only one needed to complete registration.
Hope this helps.
09-10-2013 10:44 AM
09-10-2013 10:42 PM
09-10-2013 11:36 PM
I don't understand the blank emails either. Go to this link and login when prompted. It should list your open request(s). You can then annotate them or see what feedback they are giving you. Alternatively if you use Facebook try contacting 48 support that way.
Hope this helps.
05-11-2013 09:24 PM
I have just joined 48 and I have paid for membership but i dont have any signal on my phone wherever I go. Plus, the internet isnt working. My phone has accepted the sim because when i type in the pin number and it says pin verified.
10-02-2014 07:57 PM
Your handset may be asking for the 48 Sim Pin... its a 4 digit number printed on your Sim card packaging your sim arrived in... enter this and your handset will be operational.
Can you post back exactly what the wording displayed on your screen is?
08-10-2014 10:42 AM
Your post was blank but I presume you posted the query here and I have replied to that one:
Hope this helps.
14-01-2015 04:32 PM
I'm having this problem.. 4 days waiting
What problem exactly?