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How to use credit to buy monthly plans?

ZekunY9796
Newcomer

Hi, I have 9 euro credits in my accound which I want to use it to buy the monthly plans. I coun't find the way to use it.

1 REPLY 1

dalyer
The Legend
The Legend

See here:

 

 

When you get to the payment page the option to pay using your cash credit will appear if you have at least enough cash credit to cover the cost of the purchase.

 

If the option doesn't appear because you have less cash credit than the cost of the purchase then you'll need to top-up your cash credit balance first.

 

So, if you're trying to buy a €12.99 plan and only have €9 cash credit, then you'll need to top-up your cash credit balance by another €4 first.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.