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Moving back to Ireland

Average Joe
Posts: 2
‎14-07-2017 01:29 AM
I was living in Brazil and now I am moving back to Ireland. I am wondering with my SIM card will work when I get there. Or if I need to order a new SIM card.

I'll be returning in September.

Thanks.
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Re: Moving back to Ireland

[ Edited ]
The Legend
Posts: 13,647
‎14-07-2017 07:08 AM

You mean your 48 SIM I presume?
How long have you been away and when is the last time that you bought 48 membership?
In approximate terms if you haven't bought membership for about a year then your account/number can probably be revived.
Longer than that and it may have been deleted and your number recycled and to use 48 you'll need a brand new account, SIM and number.

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Moving back to Ireland

Average Joe
Posts: 2
‎14-07-2017 10:55 AM
Last time I brought membership, if I am not wrong was last November. Now I am moving back on 02nd of August. I'd like to know if I'll be able to use this SIM card with the same number. Because if is that possible I'll buy a membership for that SIM card, if it is not possible I'd like to order a new SIM car with 48.
Thanks a million!
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Re: Moving back to Ireland

The Legend
Posts: 13,647
‎14-07-2017 11:14 AM
Should work.
Try logging into your online account to check that the account is still active.
If not then contact 48 support.
Ditto if it is active but you have problems buying membership or using the SIM.

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Moving back to Ireland

The Legend
Posts: 13,647
‎14-07-2017 02:15 PM

Did that help at all @verinha2205?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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