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No confirmation of membership plan purchase

lexie
Newcomer

‎29-12-2023 09:46 AM - last edited on ‎29-12-2023 11:22 AM by The Legend

morning I purchased a new sim card at the plan of €12-99 but I didn't recieve any confirmation of my purchase

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1 REPLY 1

dalyer
The Legend
The Legend

‎29-12-2023 11:08 AM

What sort of confirmation are you expecting?

What does your My48 account Dashboard say about your membership status?

What does your Transactions page say about the payment?

Do calls/texts/data work?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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