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Sim card

Average Joe
Posts: 2
Lost my 48 sim and had to order an other one. Do I have to set up a new account just to keep my number or is there a way around it. Thanks
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Re: Sim card

[ Edited ]
The Legend
Posts: 12,793

You should have ordered a replacement SIM and not a new SIM.

Then you follow the activation process here so that the SIM is linked to your existing account/membership/number etc.

 

Change my SIM

 

If you got a brand new SIM rather than a replacement SIM then contact 48 support and get advice from them on activating it as a replacement so that it's linked to your existing account/membership/number etc.

 

If you activate a new SIM as normal then it will be a new account/number etc. and you don't want that presumably.

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Sim card

The Legend
Posts: 12,793
Did that help at all @aaronreid96?


I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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