05-01-2018 03:05 PM - edited 05-01-2018 03:06 PM
The only way that a direct debit can happen is if you have automatic membership renewal enabled.
There is no other way for 48 to automatically draw payments from your account other than this or if you explicitly make a payment/purchase/topup online yourself.
If you have automatic membership renewal enabled and want to stop this monthly payment then simply disable auto renewal.
Hope this helps.
05-01-2018 07:03 PM